SHIPPING - We use USPS, UPS, and FedEx. Please give us your street address for delivery and indicate if commercial or residential. Large can be shipped Motor Freight or Airfreight, if desired.
BACK ORDERS - Due to the lengthy shipping and production times for most materials, we can back order only those stones that are in process. We do not back order items under $10.00. We ask that you please re-order these items with the next order you place with us.
RETURNS - We will exchange or refund you on any item you consider unsatisfactory, if you return the total lot of that item within 10 days of receipt. After 10 days, there will be a 15% restocking fee.